Terms of service
GENERAL TERMS AND CONDITIONS
These general conditions apply to all purchases or services requested through the mammoth website by Balmelli site and commerce mammut (called hereafter the site).
The online offerings of products and services apply only if they are visible on the site until stocks are exhausted. The illustrations presented on the site is provided for information purposes only and are not binding.
Mammut by Balmelli disclaims any responsibility for any errors or inaccuracies in respect of such diagrams, illustrations, explanations, etc. present in catalogues or leaflets. Except for variations in prices and models or any errors.
PRICES
The prices listed on the site are indicated in Swiss francs only, VAT and anticipated recycling tax (TRA) included. Does not include administrative fees and shipping costs that will be counted separately. Payment of all items and services ordered takes place exclusively in Swiss francs.
Mammut by Balmelli reserves the right to change prices at any time. For products ordered by customers are however always the prices valid at the time of order and stated in the order confirmation.
ORDERING
An order becomes final only after approval from Mammut by Balmelli.
With his order the customer accepts these general terms and conditions in their entirety and without reservations, to the exclusion of any other provision or condition. Other conditions of sale in stores by Mammut Balmelli in particular are not applicable to online orders through the site.
Mammut by Balmelli reserves the right to decline any order for a customer.
DELIVERY
The shipment is carried out if the delivery address is in Switzerland and in Liechtenstein. Shipping costs are mostly paid by mammoth Balmelli. For each order we charge the customer a lump sum of CHF 10.00 for shipping
PAYMENT MODE
Unless otherwise agreed, all products, services and benefits should be paid with the following credit cards: MasterCard, Visa, Casd Post.
All payment transactions are carried out in the protected area of the site.
The data stored by Mammut by Balmelli counts as evidence for all transactions that occurred between Mammut by Balmelli and its customers. The data stored by the payment system are valid as the basis for financial transactions.
REPLACEMENT, REFUND AND COMPLAINTS
- General provisions on restitution
The goods must be returned to Mammut by Balmelli within eight (8) days of receipt, in its original packaging and with indication of the number of the contract and the reason for return.
We reserve the right to reject the goods if the latter is not in a flawless hygienic point of view or if it is incomplete, damaged or dirty. If the originator shows damage to the delivered goods, we will remove the defect or to replace the product at appropriate times. If this is not possible, the customer has the right to request the termination of the contract or a reduction of the purchase price. The shipping costs for returning the goods shall be borne by the purchaser.
- Returning items in fabric
Generally it accepts the return of delivered goods only if the latter is in impeccable condition from the hygienic point of view. Underwear (briefs, socks, tops, bras, t-shirts, etc.) may be returned only for hygienic reasons in its original packaging and has not been worn.
When returning an item, shipping costs are charged to the customer.
DATA PROTECTION / PRIVACY
Mammut by Balmelli stores your personal data for the purposes of the order in accordance with the provisions of law. Mammut by Balmelli reserves the right to use such data in order to check the correctness of the address or verify the buyer's solvency. Mammut by Balmelli stores your data exclusively for the processing of the order and for advertising purposes within the group. The data will not be transmitted to third parties or stored in third-party databases, except for the Payment Service Provider that uses this information to validate the transaction.
We use a secure transmission system, the so-called transmission with SSL certificate (Secure Socket Layer) to process your data. Your personal information is encrypted and then
through the application of this method.
RISOLUTORIA CLAUSE
If the customer does not fulfil one of its obligations in full or in part or if it fails to comply with a time limit for payment by Mammoth Balmelli reserves the right to require immediate payment of all amounts yet discovered, of whatever nature they are blocking all deliveries still not escaped or to withdraw from the contract.
APPLICABLE LAW/DISPUTES
This contract is subject to Swiss law.
These terms and conditions are accepted with the ordination of the goods by the buyer. Only we can make changes or additions to these terms and conditions. The latter must also be in writing.
CONTACT/CUSTOMER SERVICE
Info:
Via Pioda 5 - 6900 Lugano
Tel.: 091 - 9222867 e-mail: mammut@balmelli-sport.ch